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Qiao

See how your child lands and settles in

Your child sends you a link. It opens in any browser — no app, no sign-up — and shows the arrival, the helper and the Meet payment in your language.

How the link worksWhat is Meet
qiaoguide.com/p/…
Qiaofor parentsExample

All going to plan.

Your local time

  1. Landed11:32
  2. Met by the helper12:05
  3. Moved into the dorm14:40
  4. Police registrationtomorrow
  5. Bank and SIM cardday 3
  6. Applied for a residence permitwithin 30 days

Helper

A student of the same university

student ID checked

Contact support

How the link works

One private link — and you can follow the arrival from anywhere.

The link looks like thisqiaoguide.com/p/…
  1. 1

    Your child creates it

    In the Qiao app: Profile → My China → Link for parents. Booking Meet with “Ask my parents” shares the same link. Your child sends it to you in any messenger.

  2. 2

    You open it in a browser

    No app and no sign-up. The page opens in your browser's language — English, Russian or Chinese, with a switch on the page — and shows times in your time zone.

  3. 3

    It stays private

    There is one link per student, and it works for 180 days. Your child can revoke it at any time, and it stops opening at once. Search engines don't index the page and it runs no analytics. Please don't forward it.

What the page shows

What helps you stop worrying — and nothing more.

You see

  • Your child's first name, city and university
  • The status: “All going to plan”, “Waiting for payment” or “Needs help”
  • The arrival steps with times or due dates: landed, met by the helper, dorm, police registration, bank and SIM card, residence permit
  • The helper's name, photo, year of study, languages, rating and number of meetings, marked “student ID checked”
  • How much was paid and when

You don't see

  • The passport or any other document
  • Any address, including the dorm
  • Contact details and chats
  • Where your child is right now

Without Meet, the page still follows the main steps — landing, police registration and the residence permit — from your child's checklist and dates.

“Needs help” means a step was disputed or a serious complaint was made. The page then suggests contacting Qiao support.

Paying for your child

Meet is paid on the website, so a parent can pay for the student.

  1. 1

    While a booking waits for payment, the page behind the link shows what Meet includes, the price and a “Pay” button.

  2. 2

    The payment page shows the amount, what it is for, how to pay and a payment reference. For now payments are confirmed by hand when the money arrives.

  3. 3

    Once the payment is confirmed, the page shows “Paid” with the amount and the date, and your child gets a notification.

  • Meet includes 3 days with a helper and 6 months of Qiao Pass for your child.

  • Full refund if the booking is cancelled at least 72 hours before the arrival day, or while no arrival date is set. Your child cancels it in the app.

  • Until it is paid, your child's app shows “Waiting for payment from parents”. A booking that is not paid within 7 days is cancelled automatically.

Email updates

If your child has booked Meet, we can email you when something happens — no need to keep checking the page.

  1. 1

    Leave your email on the page behind the link.

  2. 2

    Confirm it: we send a confirmation link first, and nothing else until you open it.

  3. 3

    We write when the payment arrives, when the helper meets your child, as steps are done and when the Meet ends — at most one email every 10 minutes.

  4. 4

    Every update email has a link to unsubscribe.

Emails like these

  1. Qiao

    Qiao Meet: payment received

  2. Qiao

    Qiao Meet: met at the airport

  3. Qiao

    Qiao Meet: police registration done

  4. Qiao

    Qiao Meet is complete

If you need help

The page behind the link has a “Contact support” button. You can also write to us directly:

Questions from parents

Do I need to install anything?

No. The page opens in any browser, on a phone or a computer. Only your child needs the app.

Where do I get the link?

From your child: in the Qiao app under Profile → My China → Link for parents. If they're booking Meet, “Ask my parents” shares it.

The link stopped working

Your child may have revoked it, or 180 days have passed. Ask for a new one — the app makes it again.

Who is the helper?

A student of the same university. Qiao checks their student ID and interviews them before their first meeting, and a serious complaint suspends them until we have looked into it.

Can you see where my child is?

No — there is no location tracking. The steps update when the helper marks them, and from your child's checklist and the dates in the app.

Can I get a refund?

Yes, if your child cancels the booking in the app at least 72 hours before the arrival day or while no arrival date is set. If something went wrong, contact support.

Ask your child for the link

Your child creates the link in the Qiao app. If they don't have the app yet, here is where to get it.

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